Suppliers of multifunction photocopiers / printers Call: 01962 442400 Remote Support

First Class Service

first-class-service

Service Response

Offering a same day/next day service response we will ensure that all multifunction printers will be up and running 97% of the time and ensure a 90% first time fix rate. Our technicians carry many parts to enable them to fix your device on their first visit.

Call Procedure

A minimum call procedure is carried out at every service visit. This ensures that not only is image quality checked but the device is also cleaned and all high mortality parts are thoroughly checked and replaced as necessary, thus ensuring reliability and consistent high performance.

Technical Support

We offer an optional support contract on all of our products, which is carried out initially by telephone and by engineer’s visits if necessary. Our technicians are fully trained on all aspects of the products.

Easy Change

Should your needs change, Key Office Solutions will work with you to offer flexibility to resolve any issues. We can where relevant provide the addition of further equipment by varying the price or term of the existing agreement or by offering a co-terminus agreement.

Our Comprehensive Service Cover Includes:

Colour & Mono digital products: Our service agreement we will provide the following for: all spare parts, labour, toner and preventative maintenance. Staples and paper are normally excluded.

 Service Resources

National service program enabling us respond to service and maintenance calls.

Managing, Supporting and Servicing your Products Throughout the UK and Ireland

Call us on +44 (0) 1962 442400 or

info@keyoffice.co.uk